職位概要(Responsibilities):
提供產(chǎn)品技術(shù)支持,協(xié)助銷售部推廣公司產(chǎn)品
Provide product technical support , assist sales to promote the company's products.
工作內(nèi)容(Job content):
1. 提供產(chǎn)品技術(shù)支持,包括咨詢解答、產(chǎn)品培訓(xùn)、現(xiàn)場(chǎng)技術(shù)指導(dǎo)、故障分析和排除等
Provide product technical support , including consultation, product training, site technical guidance, fault analysis and troubleshooting
2. 參與技術(shù)培訓(xùn)和技術(shù)研討論
Participate in technical training and technical discussion
3. 收集客戶意見反饋給市場(chǎng)部,并跟蹤進(jìn)展
Collect customer feedback to marketing and follow up the progress
4. 制定相關(guān)設(shè)備的作業(yè)指導(dǎo)書、產(chǎn)品說明書等技術(shù)文件
Draw up equipment operation instruction , product instruction and other technical documents
5. 負(fù)責(zé)設(shè)備技術(shù)文檔的發(fā)放及整理歸類
Responsible for the equipment technical documentation and collation
6. 協(xié)助銷售部推廣公司的產(chǎn)品
Assist sales to promote the company's products
任職資格(Requirements):
1. 2年以上半導(dǎo)體行業(yè)工作經(jīng)驗(yàn)
Working experience in semi-conductor industry is a must.>2 years
Fab working experience
2. 較強(qiáng)的動(dòng)手能力和系統(tǒng)集成及測(cè)試能力
Strong hand working ability and system integration and testing ability
3. 具有半導(dǎo)體檢測(cè)及量測(cè)設(shè)備經(jīng)驗(yàn),(例如:膜厚測(cè)試、OCD、顯微鏡、SEM 等等)優(yōu)先
Knowledge on semiconductor inspection and metrology equipment(e.g. film thickness, OCD, Microscope, SEM… ) is a plus.
4. 良好的英文寫作能力,熟練微軟辦公軟件
Good written English, good Microsoft office skills.
5. 良好的溝通及表達(dá)能力,以服務(wù)客戶為導(dǎo)向
Good communication and presentation skills, customer service orientation.
6. 接受國內(nèi)及國外出差
Domestic and international travel capability.
7. 良好的學(xué)習(xí)能力及團(tuán)隊(duì)精神
Learning ability and team spirit.